At Infinity Dental in Fox Lake, we are following the ADA recommendations for reopening the office, which includes prescreening questions for patient and staff safety, temperature checks, enhanced infection control procedures. Dr. Thomas Prendergast and his team make safety their top priority, which is why Infinity Dental is opening with precautions to give patients the dental care they need. You can schedule a dental appointment by calling us at (847) 447-6637 or requesting a consultation online.
COVID-19 Protocols: What to Expect
We ask that if you are sick or have been exposed to the coronavirus that you call our office to reschedule your appointment. If you have recently traveled please wait at least 14 days after returning to visit our office. These rules will remain in place until it is no longer a recommendation of the CDC or any local governing bodies. This protocol is put in place to protect all patients and staff.
Arriving for Your Appointment
We will be scheduling patients on a staggered schedule to minimize the number of people in our office at one time. This is also done to allow more time between patients for the ongoing disinfection of all areas in the office. We will be screening all patients upon arrival with temperature checks and a quick questionnaire to determine if there are any risks to our team and other patients.
Please only enter our waiting room when we have contacted you to let you know your chair is ready. This can be done via text or phone call and will be pre-arranged when scheduling or confirming your dental appointment with Dr. Prendergast. This method helps avoid exposure to others, potential infection, and maintains social distancing requirements. For any patient needing to be in the waiting room prior to their appointment due to travel arrangements or other reasons, we will have seating spaced apart for safe relaxation.
Staff & Patient Personal Protection
Wearing masks and the use of personal protective equipment (PPE) are now almost commonplace for many of us as we move about in daily life. Our staff will be wearing appropriate PPE and we will be requiring patients to wear a mask as they enter and exit our office. This is in accordance with state and federal recommendations and current CDC guidelines. Hand sanitizer will be available and offered to all patients upon entry to minimize the spread of germs on contacted surfaces. Our dentists follow proper handwashing techniques both before and after putting on gloves. Eye protection including goggles or glasses is normally required for our staff. We are stepping up this level of protection by providing face masks to every member of our staff.
Our office is using cold fogging technology in all areas to decontaminate all surfaces. This process eliminates airborne pathogens and bacteria on surfaces to further minimize the spread of the coronavirus. Our office will use this technology on a daily and ongoing basis to keep the air and office spaces as safe and sanitized as possible.
Questions or Concerns?
If you have questions or concerns about any of these changes, please call our office. Our staff will be happy to answer them as best we can and provide resources as needed when we don’t have the answers. All of us at Infinity Dental are working together to provide a safe, comfortable and caring environment for addressing your oral health needs.